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Track your order
Where do I know the status of my order?
1. Log into "My Account" then click on "My Orders". In "My Orders", you will be able to get an overview of your order history and status.
2.Once the UNBLOCK TV Box delivery staff has shipped your order, our customer service team will promptly send the tracking number to your email. Please keep an eye on your inbox.
After receiving the tracking number, please follow these steps to track your shipment:
1. Visit the official website of the shipping company.2. Enter your tracking number.
3. Check the inquiry status to get the latest update.
Shipping by DHL
DHL connects people in more than 220 countries and regions around the world.
With the joint efforts of more than 400,000 employees in the company, we provide comprehensive services and customized solutions for the management and transportation of letters, goods, and information.
DHL Express is a sub-division of the DHL family and specializes in Express mail delivery services.
Shipping by FEDEX
FedEx is an international express delivery group that provides overnight express, ground express,
heavy cargo delivery, document copying and logistics services.
Headquartered in Tennessee, USA, it is currently one of the world's largest express delivery companies.
Online, enter the 12-digit tracking number shown on your FedEx® International Air Waybill and click on 'Track' to follow the progress of your shipment. You can also sign up for exception and delivery notifications.
FedEx is an international express delivery group that provides overnight express, ground express,
heavy cargo delivery, document copying and logistics services.
Headquartered in Tennessee, USA, it is currently one of the world's largest express delivery companies.
Online, enter the 12-digit tracking number shown on your FedEx® International Air Waybill and click on 'Track' to follow the progress of your shipment. You can also sign up for exception and delivery notifications.
Shipping by EMS
To track your EMS item, please enter your 13 digit item number (e.g. EZ987654321XX) which is given to each EMS item.
If you do not know the EMS item number, you can obtain this from the sender.
When you are in doubt about your EMS tracking number, please contact customer service for confirmation and processing.
To track your EMS item, please enter your 13 digit item number (e.g. EZ987654321XX) which is given to each EMS item.
If you do not know the EMS item number, you can obtain this from the sender.
When you are in doubt about your EMS tracking number, please contact customer service for confirmation and processing.
Note Please
• It may take up to 24 hours for the shipment to update the tracking status.
• For international shipments, you may not have tracking information after the shipper has sent the goods and provided the tracking number. This is because the goods are arranged on the way to the warehouse, so please don't worry.
• During this period, please keep your mobile phone unblocked and pay attention to sign for the package.
• If you need any help to buy Unblock TV box, please contact us freely, thank you.
